Traveolla Holidays

Legal

Privacy Policy

How we collect, use, and protect information when you plan a trip with Traveolla.
Draft policy. This page contains placeholder language while our legal counsel finalises the production version. For any binding queries meanwhile, please email hola@traveolla.com.

Traveolla (“we”, “us”) respects your privacy. This policy explains what we collect, why we collect it, and the choices you have.

What we collect

  • Contact details you provide (name, email, phone, WhatsApp).
  • Travel details necessary to plan and book your trip (dates, travellers, preferences, passport data if required by law).
  • Payment information processed securely by Razorpay. We never store raw card numbers.
  • Basic analytics (pages visited, device) via cookies and tools like Google Analytics.

How we use it

  • To design, confirm, and deliver your trip.
  • To contact you about your enquiry or booking.
  • To comply with legal and accounting requirements in India.
  • Aggregated, anonymised analytics to improve our service.

Who we share it with

Only third parties necessary to operate your trip (hotels, transport partners, guides) or the business (Razorpay for payments, Resend for email, Vercel for hosting, Supabase for our database). We never sell your data.

Your rights

You can request a copy of your data, or ask us to delete it, by emailing hola@traveolla.com. We’ll respond within 30 days.

Contact

Questions about this policy? hola@traveolla.com.

Last updated: 17 April 2026 (draft)